Investor Relations
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This notice applies to individuals (and their legal representatives) who obtain Prosperity Bank® financial products or services on both an ongoing and occasional basis, which are to be used primarily for personal, family or household purposes.
Information we collect about you includes information you provide in:
Furthermore, we have implemented reasonable policies, procedures and controls to help safeguard and prevent unauthorized disclosure of customer financial information and detect any such unauthorized disclosures. Prosperity Bank® employees are trained to handle matters of utmost confidence and importance to our customers in a manner consistent with applicable law and this notice. In addition, only employees actively engaged in the discharge of assigned duties involving customer information are authorized to access that information.
Prosperity Bank® retains our customers personal information in order to provide financial products and services and may, from time to time, provide such information to nonaffiliated third party service providers to perform services for or functions on behalf of the Bank, to effect, administer, or enforce transactions authorized by you; for example,
Prosperity Bank® may disclose all information we collect to companies that perform marketing services for our products in accordance with applicable law.
When we provide nonpublic personal information to nonaffiliated third party service providers for any such services that may or may not be described herein, these nonaffiliated third party service providers agree to maintain the confidentiality of such information and to use it only for the intended purposes.
Prosperity Bank® does not disclose any nonpublic personal information about our customers or former customers, except as permitted by law.
Prosperity Bank® reserves the right to change this Privacy Notice, in whole or in part, by providing notice in accordance with applicable law.
When you visit our website at www.prosperitybanktx.com, to view any pages, read product information, or use our online calculators and other tools, you do so without telling us who you are or revealing any personal information. While we do not collect identifying information about visitors to our site, we do use software to collect information for the strict purpose of tracking activity on our site. This allows us to better understand how many people visit us and which pages and features are most popular. The information we collect and store is:
There are instances where you may elect to provide us with personal information. For example, if you fill out one of our feedback or request forms or send e-mail, you are transmitting the information that applies to you in the form of a message. This will typically include information like your name, mailing address, e-mail address, the kind of request you are making, and any other information necessary to fulfill your request. You only transmit personally identifying information that you enter yourself. This information cannot be collected unless you specifically elect to send it to us. This information is used internally only for the purpose of fulfilling the request or for contacting you directly and is not given or sold to any other business or organization.
When you submit personally identifying information via one of our feedback or application forms, that information is also encrypted, or scrambled, by your browser before it is transmitted back to our website. This effectively prevents anyone from intercepting and reading any personal information about you. Note that this encryption does not take place if you send us e-mail, but only when you use your Web browser with one of our forms.
The Prosperity Bank® website is not currently targeted or marketed to children.
Prosperity Bank® reserves its right to disclose financial information to nonaffiliated third party service providers to the fullest extent permitted by law.
QUESTIONS?
PLEASE CONTACT YOUR LOCAL BANKING CENTER.
PROSPERITY BANK® -
PROSPERITY BANCSHARES®
APRIL 2003
Prosperity Bank® is chartered under the laws of the State of Texas and by state law is subject to regulatory oversight by the Texas Department of Banking. Any consumer wishing to file a complaint against Prosperity Bank® should contact the Texas Department of Banking.
Prosperity Bank® also engages in the business of selling checks as an agent for a company licensed under the laws of the State of Texas and is subject to regulatory oversight by the Texas Department of Banking. Any consumer wishing to file a complaint concerning the sale of checks activities should contact the Texas Department of Banking.
Consumers may file complaints with the Texas Department of Banking by contacting the Department through one of the means indicated below:
| In Person or U.S. Mail: | Texas Department of Banking 2601 North Lamar Boulevard, Suite 300 Austin, Texas 78705-4294 |
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| By Telephone: By Fax: |
1-877-276-5554 (toll free) 1-512-475-1313 |
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| By E-mail: Website: |
consumer.complaints@banking.state.tx.us www.banking.state.tx.us |